WhatsApp Automation
WhatsApp Business at enterprise scale — marketing, sales, and support in one channel.
A senior-led approach to whatsapp automation.
We implement WhatsApp Business Platform integrations for marketing, sales, and support — with the CRM, AI, and analytics wiring to make WhatsApp a first-class channel.
- Compliant WhatsApp channel at scale
- Faster first response, higher CSAT
- Marketing campaigns that convert
- Unified customer history across channels
Symptoms we're brought in to fix
If any of these feel familiar, you're not alone — and they're solvable.
WhatsApp as a side channel
Reps using personal WhatsApp with no CRM sync or compliance.
Slow response times
Inbound WhatsApp waiting hours for a first response.
No campaign infrastructure
No way to run compliant, opt-in marketing campaigns on WhatsApp.
Fragmented history
WhatsApp threads disconnected from CRM and helpdesk records.
A focused playbook, adapted to your stack
Every engagement combines these plays in the sequence that fits your context.
WhatsApp Business API
Meta-approved BSP integration with template management.
AI-powered replies
LLM-drafted responses with human-in-the-loop review.
Campaign platform
Opt-in management, templates, and analytics for WhatsApp marketing.
CRM & helpdesk sync
Salesforce, HubSpot, Zoho, and Zendesk WhatsApp threads unified.
Measurable impact on the numbers that matter
Compliant WhatsApp channel at scale
Faster first response, higher CSAT
Marketing campaigns that convert
Unified customer history across channels
Fluent in the platforms you already run
We're pragmatic about tools — expert across the platforms that lead the industry.
A predictable path from kickoff to value
Discover
Workshops and audits to map your current state, stakeholders, and success metrics.
Design
Reference architecture, roadmap, and phased plan co-created with your team.
Build
A senior pod ships production-grade increments every two weeks.
Launch
UAT, cutover, training, and go-live with white-glove support.
Scale
Enablement, monitoring, and continuous improvement post go-live.
A typical 12-week engagement
Timelines flex with scope — this is what most first engagements look like.
Transparent, outcome-aligned engagement models
Choose the shape that fits your scope. Every plan includes senior practitioners — no juniors, no bench time.
A focused sprint to prove value on a single high-leverage use case.
- Discovery workshop
- One production use case
- 2–4 week engagement
- Async support
A senior pod embedded with your team for continuous delivery.
- Senior 3-person pod
- Bi-weekly demos
- Dedicated Slack channel
- Roadmap & backlog ownership
Multi-workstream program with governance, compliance, and change management.
- Multiple pods
- SOC 2 / HIPAA aligned
- Executive steering
- Global delivery
Common questions about whatsapp automation.
Have a question that's not here? Our team is happy to help on a short call.
Book a consultationAdjacent practices that often pair with this one
Tell us about your whatsapp automation goals.
Share a few details and a senior practitioner will reply within one business day — often with a first read on scope, timeline, and approach.
30-minute strategy call
Pick a time that works. We'll come prepared, share candid perspective, and leave you with two or three high-leverage next moves — whether or not we work together.
- Senior practitioner on the call
- Tailored to your stack and industry
- No pitch deck, no filler
- Follow-up recap within 24 hours