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Automation
Professional Services
Summit HR Automation
Automated onboarding for a 22,000-person workforce.
Client
Summit Global
Delivered
2024 · 4 months
Team
5 specialists
Category
Automation
Overview
What we built
Replaced 60+ manual onboarding checklists with an automated workflow orchestrating Workday, Okta, ServiceNow and Slack.
Business impact
Outcomes that moved the P&L
0%
Day-one ready
0%
HR tickets
0
Systems orchestrated
0
New hires / year
The challenge
- New hires waited days for access to core systems.
- HR operations was drowning in tickets and spreadsheets.
- Compliance evidence for provisioning was reconstructed after the fact.
How we approached it
- Modeled onboarding as a single orchestrated workflow.
- Automated provisioning, access, equipment and welcome touchpoints.
- Built an audit trail baked into every step.
What changed
- Day-one productivity for every new hire, globally.
- HR tickets cut by 71% in the first quarter.
- Full audit trail for every provisioning event.
Project gallery
Inside the delivery
Onboarding orchestrator
One workflow, many systems.
Access automation
Least-privilege by default.
Compliance evidence
Audit-ready from day one.
Technology
Built with
The tools and platforms we chose for this engagement.
Workday
Okta
ServiceNow
n8n
Slack
Python
More work
Related projects
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